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Welcome to Outlet Bats N Gloves Store! These Terms and Conditions govern your use of our website www.batsngloves.com and all purchases made through our store. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are available to customers worldwide, excluding Asia and certain remote areas. By using our site, you confirm you are at least 18 years old or have parental consent.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Outlet Bats N Gloves Store and protected by intellectual property laws. Unauthorized use is prohibited.

2. Product Information

2.1 Product Descriptions

We specialize in high-quality baseball and softball equipment including:

  • Bats and bat accessories
  • Gloves and glove accessories
  • Catchers equipment
  • Bags & bat packs
  • Gamewear & apparel

We make every effort to display products accurately, but colors may vary slightly due to monitor settings. Product specifications are subject to change without notice.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store credit card information on our servers.

3.3 Pricing

All prices are in USD. We reserve the right to correct pricing errors that may occur.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after shipment

4.2 International Orders

International customers (excluding Asia and some remote areas) are responsible for any customs fees or import duties. These are not included in our prices or shipping costs.

4.3 Delivery Issues

Please inspect your package upon delivery. Report any shipping damage within 48 hours by emailing [email protected] with photos of the damage.

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges within 15 days of delivery. To be eligible:

  • Items must be unused and in original condition
  • Original packaging with all tags must be included
  • Proof of purchase is required

Note: For safety reasons, we cannot accept returns on used catchers equipment or gamewear/apparel. These items must be returned unopened.

5.2 Return Process

To initiate a return:

  1. Email [email protected] with your order number and return details
  2. We will provide a Return Authorization and instructions
  3. Ship your return to: Outlet Bats N Gloves Store – Returns, 1044 Stokes Road, Montgomery, US 36110

Customers are responsible for return shipping costs unless the return is due to our error.

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable.

6. Customer Responsibilities

6.1 Accurate Information

Customers must provide accurate and complete information when placing orders, including shipping address and payment details.

6.2 Prohibited Use

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated means to extract data from our site
  • Misrepresent your identity or order information

7. Limitation of Liability

Outlet Bats N Gloves Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Incorrect use of our products that leads to injury or damage

Our total liability for any claim related to your use of the site or products is limited to the purchase price of the product in question.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

9. Contact Information

For questions about these Terms and Conditions, please contact us:

Outlet Bats N Gloves Store
1044 Stokes Road
Montgomery, US 36110
Email: [email protected]
Phone: (555) 123-4567