Privacy Policy

Last Updated: [Insert Date]

At Outlet Bats N Gloves Store (“we”, “us”, or “our”), we understand that baseball and softball players value trust and reliability both on and off the field. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website batsngloves.com or make a purchase from us.

1. Information We Collect

We collect information to provide better services to all our players and customers:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
• Transaction Information: Details about purchases you make through our store, including payment method and order history.
• Technical Information: IP address, browser type, operating system, and other technical details when you visit our site.
• Usage Data: Information about how you interact with our website, including pages visited and products viewed.
• Communication Data: Records of your communications with our customer service team.

2. How We Use Your Information

Like a well-oiled glove, we use your information to provide seamless service:

• Process and fulfill your orders for baseball and softball equipment
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Send transactional emails (order confirmations, shipping updates)
• Prevent fraud and enhance security
• Comply with legal obligations
• For team orders, coordinate payment and delivery among multiple parties

3. Sharing of Your Information

We don’t sell your personal information. We may share it in limited circumstances:

• Service Providers: With companies that help us operate (payment processors, shipping carriers, IT services).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger or sale of assets.
• International Transfers: For international orders, necessary information is shared with customs and shipping providers.

4. Data Security

We protect your information with the same dedication as a catcher protects home plate:

• Military-grade encryption for all sensitive data
• PCI-DSS compliant payment processing
• Regular security assessments
• Limited access to personal information

5. Your Rights

You have rights regarding your personal information:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate information.
• Deletion: Request deletion of your data, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing communications.
• Restriction: Limit how we use your data.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to help you round the bases smoothly:

• Essential Cookies: Necessary for site functionality (shopping cart, checkout).
• Analytics Cookies: Help us understand how players use our site.
• Marketing Cookies: Show relevant products (you can opt-out).

You can manage cookie preferences through your browser settings.

7. International Customers

For players outside the U.S.:

• Data is processed in the United States
• By using our site, you consent to this transfer
• We comply with applicable data protection laws

8. Children’s Privacy

Our products are designed for all ages, but our website is not directed at children under 13. We don’t knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy occasionally. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us